Pledge Manager news!
over 1 year ago
– Thu, Jul 20, 2023 at 11:26:07 AM
Hello Backers!
Before we turn things over to Joseph Carriker for the latest progress update (we'll post that separately, because it's a pretty big one), we have some news about the Pledge Manger at last!
It's taken much longer than expected, but we're ready to start sending out surveys for your pledges! Some of you may have noticed that global shipping costs have dramatically increased over the last several months, but we've managed to finally arrange with our fulfillment partners for rates that accurately reflect our estimate during the campaign.
For those of you who are new to crowdfunding campaigns, here's what happens next: Along with this update, we'll be initially sending out surveys for what is called a "smoke test". This is a small percentage of backers across every pledge tier, so we can test out the pledge manager and make sure everything runs smoothly. We'll keep an eye on how things go over the weekend, and so long as we don't encounter any significant issues, we'll send out the remaining surveys on Monday (the 24th).
For anyone who wanted to add to their pledge to pick up a set of dice, or the Game Moderator's Kit, this will be the perfect opportunity to do so, since Backerkit's system wouldn't let folks add those items during the live campaign.
When the PDF is completed, we'll send that out to backers next, and once things have gone to press, we'll lock in your shipping addresses, and charge for any shipping fees once print production is underway! We'll also be sure to give everyone plenty of early warning before that's about to happen.
If you have any questions or concerns, you can always reach us at custserv AT greenronin, and we'll get things sorted out for you.
Before we turn things over to Joseph Carriker for the latest progress update (we'll post that separately, because it's a pretty big one), we have some news about the Pledge Manger at last!
It's taken much longer than expected, but we're ready to start sending out surveys for your pledges! Some of you may have noticed that global shipping costs have dramatically increased over the last several months, but we've managed to finally arrange with our fulfillment partners for rates that accurately reflect our estimate during the campaign.
For those of you who are new to crowdfunding campaigns, here's what happens next: Along with this update, we'll be initially sending out surveys for what is called a "smoke test". This is a small percentage of backers across every pledge tier, so we can test out the pledge manager and make sure everything runs smoothly. We'll keep an eye on how things go over the weekend, and so long as we don't encounter any significant issues, we'll send out the remaining surveys on Monday (the 24th).
For anyone who wanted to add to their pledge to pick up a set of dice, or the Game Moderator's Kit, this will be the perfect opportunity to do so, since Backerkit's system wouldn't let folks add those items during the live campaign.
When the PDF is completed, we'll send that out to backers next, and once things have gone to press, we'll lock in your shipping addresses, and charge for any shipping fees once print production is underway! We'll also be sure to give everyone plenty of early warning before that's about to happen.
If you have any questions or concerns, you can always reach us at custserv AT greenronin, and we'll get things sorted out for you.